ANGALIA NAFASI YA KAZI KUTOKA WORLD VISION TANZANIA
Senior Operation Manager Job at World Vision Tanzania
Reports to: Integrated Programs Director
Location; Head Office
Purpose of the position:
To provide Leadership and technical support to sponsorship operations to
National Office, Cluster, and ADPs for transformation of children,
families, communities and sponsors for attainment of Child Well Being.
Must develop/ maintain and be a visionary leader, able to impart his/her vision to others and manage the change.
Must also observe mission and core values of World Vision and
demonstrate a quality of spiritual life that is an example to others
Major Responsibilities;
1. Leadership & Staff Management:
• Provide effective leadership to staff within the Sponsorship Unit and directly manage all the staff within the unit;
• Lead the successful development, elaboration and roll out of all
Sponsorship program elements in the National Office and ADP strategic
and operational plans that focus specifically on child well-being;
• Impart appropriate mentoring, coaching and supervision in order to equip, motivate and empower staff engaged in sponsorship.
• Ensure that professional development activities, including appraisals,
performance agreements, monitoring and needed training and mentoring
activities are successfully carried out;
• Ensure sponsorship operations in WV Tanzania are aligned to the partnership standards.
• Develop and update the RC projections and plans.
2. Support Sponsorship businesses, Systems and Processes:
• Ensure that ADP and Clusters have the appropriate sponsorship systems
and processes in place and receive timely technical support needed to
meet or exceed WVI key performance indicators for sponsorship and
achieve acceptable operational audit results;
• Ensure that business processes, standards and policies developed in
coordination with other WV Tanzania entities that support program
interventions for Sponsorship are aligned with WV and other relevant
standards;
• Ensure that all staff within the Sponsorship Unit meet or exceed basic
professional requirements and conduct themselves in accordance with WV
policies and principles;
3. Manage Key Performance Indicators.
• Develop plans and guidelines for effective and efficient management of Sponsorship KPIs
• Track and monitor KPIs and advise Field Teams as well as SMT on ways to improve performance.
• Guide teams in the management of KPIs in keeping with partnership and National Office contextualized standards.
• Build teams, coach, mentor and train staff to manage sponsorship operations efficiently & effectively.
• Develop tracking and monitoring tools for Sponsorship Key Performance Indicators.
• Carry out field visits and online support for Staff.
• Compile Sponsorship Activity Schedules and guide Clusters/ADPs to contextualize them
• Manage Annual Partnership Sponsorship processes like Annual Reconciliations and Censuses
4. Programming & Integration:
• Ensure quality, focus and feasibility in the development, design,
implementation, monitoring and evaluation of sponsorship program
interventions in integrated child development
• Ensure that these interventions are designed and developed not only in
alignment with a fully integrated three track ministry approach but
also in compliance with Minimum Sponsorship Programming standards;
• Lead the provision and/or establishment of needed tools,
methodological approaches, technical assistance, training / capacity
building, DME support and accompanying business processes to ensure that
program interventions in Sponsorship achieve or surpass Sponsorship
Operations objectives;
• Lead the successful development, elaboration and roll out of
implementation strategies and operational guidelines in response to
Sponsorship programming priorities;
5. Support Office, Global Center & Donor Engagement:
• Engage with key internal and external stakeholders, including other WV
Tanzania entities (Finance Division, P&C QA, and Supply Chain) as
well as Region Office, Support Office, and Global Centre
representatives.
• Implement all the sponsorship operations and programming initiatives.
• Coordinate implementation of new initiatives – sponsorship 2.0, rCMS,
and systems upgrades and approved tools for sponsorship operations.
How to apply:
Interested
candidates who meet the above criteria should submit their applications
letter (addressed to People and Culture Manager) together with an
updated CV and copies of relevant credentials, contacts and three
referees one of them being a church leader to wvt_jobs@wvi.org and copy
to Orestes_sotta@wvi.org before 21st March 2014
Messenger Job at World Vision Tanzania
Reports to: Integrated Programs Director
Location; Head Office
Purpose of the position:
To provide Leadership and technical support to sponsorship operations to
National Office, Cluster, and ADPs for transformation of children,
families, communities and sponsors for attainment of Child Well Being.
Must develop/ maintain and be a visionary leader, able to impart his/her vision to others and manage the change.
Must also observe mission and core values of World Vision and
demonstrate a quality of spiritual life that is an example to others
Major Responsibilities;
1. Leadership & Staff Management:
• Provide effective leadership to staff within the Sponsorship Unit and directly manage all the staff within the unit;
• Lead the successful development, elaboration and roll out of all
Sponsorship program elements in the National Office and ADP strategic
and operational plans that focus specifically on child well-being;
• Impart appropriate mentoring, coaching and supervision in order to equip, motivate and empower staff engaged in sponsorship.
• Ensure that professional development activities, including appraisals,
performance agreements, monitoring and needed training and mentoring
activities are successfully carried out;
• Ensure sponsorship operations in WV Tanzania are aligned to the partnership standards.
• Develop and update the RC projections and plans.
2. Support Sponsorship businesses, Systems and Processes:
• Ensure that ADP and Clusters have the appropriate sponsorship systems
and processes in place and receive timely technical support needed to
meet or exceed WVI key performance indicators for sponsorship and
achieve acceptable operational audit results;
• Ensure that business processes, standards and policies developed in
coordination with other WV Tanzania entities that support program
interventions for Sponsorship are aligned with WV and other relevant
standards;
• Ensure that all staff within the Sponsorship Unit meet or exceed basic
professional requirements and conduct themselves in accordance with WV
policies and principles;
3. Manage Key Performance Indicators.
• Develop plans and guidelines for effective and efficient management of Sponsorship KPIs
• Track and monitor KPIs and advise Field Teams as well as SMT on ways to improve performance.
• Guide teams in the management of KPIs in keeping with partnership and National Office contextualized standards.
• Build teams, coach, mentor and train staff to manage sponsorship operations efficiently & effectively.
• Develop tracking and monitoring tools for Sponsorship Key Performance Indicators.
• Carry out field visits and online support for Staff.
• Compile Sponsorship Activity Schedules and guide Clusters/ADPs to contextualize them
• Manage Annual Partnership Sponsorship processes like Annual Reconciliations and Censuses
4. Programming & Integration:
• Ensure quality, focus and feasibility in the development, design,
implementation, monitoring and evaluation of sponsorship program
interventions in integrated child development
• Ensure that these interventions are designed and developed not only in
alignment with a fully integrated three track ministry approach but
also in compliance with Minimum Sponsorship Programming standards;
• Lead the provision and/or establishment of needed tools,
methodological approaches, technical assistance, training / capacity
building, DME support and accompanying business processes to ensure that
program interventions in Sponsorship achieve or surpass Sponsorship
Operations objectives;
• Lead the successful development, elaboration and roll out of
implementation strategies and operational guidelines in response to
Sponsorship programming priorities;
5. Support Office, Global Center & Donor Engagement:
• Engage with key internal and external stakeholders, including other WV
Tanzania entities (Finance Division, P&C QA, and Supply Chain) as
well as Region Office, Support Office, and Global Centre
representatives.
• Implement all the sponsorship operations and programming initiatives.
• Coordinate implementation of new initiatives – sponsorship 2.0, rCMS,
and systems upgrades and approved tools for sponsorship operations.
How to apply:
Job Ref No: WVT/P&C/FY14/32
Job Title: Messenger
Reports to: Senior Administration Officer
Location; Head Office
Purpose of the position:
To facilitate proper handling of internal/external mails/currier services
Observe mission and core values of World Vision and demonstrate a quality of spiritual life that is an example to others
Major Responsibilities;
1. Sending and collecting mails and parcels to and from post office, bus stand, air ports and other offices.
2. Facilitate movement of documents within Head office
3. Attend to non-skilled duties (fixing bulbs/tube lights, operation and regular maintenance of generator and water pump)
Other Competencies/Attributes:
• Perform other duties as required.
Qualifications: Education/Knowledge/Technical Skills and Experience
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
• Minimum Qualification required: Form Four
• Experience: On job training
• Preferred: Experience of 3 years as a messenger
• Technical Skills & Abilities:
o Knowledge of filing management
o Ability to communicate in English and Kiswahili
Working Environment / Conditions:
• Work environment: Office-based
• Travel: 0% Domestic travel is required.
• On call;10
How to apply:
Interested candidates who meet the
above criteria should submit their applications letter (addressed to
People and Culture Manager) together with an updated CV and copies of
relevant credentials, contacts and three referees one of them being a
church leader to wvt_jobs@wvi.org and copy to Orestes_sotta@wvi.org
before 21st March 2014Senior Administration Officer Job at World Vision Tanzania
Job Ref No: WVT/P&C/FY14/32
Job Title: Messenger
Reports to: Senior Administration Officer
Location; Head Office
Purpose of the position:
To facilitate proper handling of internal/external mails/currier services
Observe mission and core values of World Vision and demonstrate a quality of spiritual life that is an example to others
Major Responsibilities;
1. Sending and collecting mails and parcels to and from post office, bus stand, air ports and other offices.
2. Facilitate movement of documents within Head office
3. Attend to non-skilled duties (fixing bulbs/tube lights, operation and regular maintenance of generator and water pump)
Other Competencies/Attributes:
• Perform other duties as required.
Qualifications: Education/Knowledge/Technical Skills and Experience
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
• Minimum Qualification required: Form Four
• Experience: On job training
• Preferred: Experience of 3 years as a messenger
• Technical Skills & Abilities:
o Knowledge of filing management
o Ability to communicate in English and Kiswahili
Working Environment / Conditions:
• Work environment: Office-based
• Travel: 0% Domestic travel is required.
• On call;10
How to apply:
Ref No: WVT/P&C/FY14/30
5:Job Title: Senior Administration Officer
Reports to: Administration Manager
Location; Head Office
Purpose of the position:
To coordinate administrative functions, estate management and guest relations
Observe mission and core values of World Vision and demonstrate a quality of spiritual life that is an example to others
Major Responsibilities;
1. Ensure that the offices and premises are in acceptable standard of cleanliness
2. Coordinate guest relation functions (visitor’s travel, inquires, accommodation) and signing of child protection forms
3. Facilitate repair/maintenance of estates at head office
4. Facilitate all service providers for administrative services(canteen, gardening, security, fumigation, sanitary ware)
5. Prepare, monitor departmental budget and timely submission of the required reports
6. Facilitate all internal/external mails/currier services are timely and properly handled
7. Facilitate reception/front desk functions
Other Competencies/Attributes:
• Perform other duties as required.
Qualifications: Education/Knowledge/Technical Skills and Experience
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
• Minimum Qualification required: Bachelor degree in Public
Administration, Business Administration, Human Resources or related
field.
• Experience: 2 years
• Preferred: Experience 4 years in estate management
Technical Skills & Abilities:
o Computer skills
o Experience in People management
o Knowledge of estate management and guest relations
o Good planning and organizational skills
o Ability to maintain effective working relationships with all levels of staff
Working Environment / Conditions:
• Work environment: Office-based with minimum travel to the field
• Travel: 5% Domestic travel is required.
On call: 20
How to apply:
Interested candidates who meet the
above criteria should submit their applications letter (addressed to
People and Culture Manager) together with an updated CV and copies of
relevant credentials, contacts and three referees one of them being a
church leader to wvt_jobs@wvi.org and copy to Orestes_sotta@wvi.org
before 21st March 2014ICT Manager Job at World Vision Tanzania
Ref No: WVT/P&C/FY14/30
5:Job Title: Senior Administration Officer
Reports to: Administration Manager
Location; Head Office
Purpose of the position:
To coordinate administrative functions, estate management and guest relations
Observe mission and core values of World Vision and demonstrate a quality of spiritual life that is an example to others
Major Responsibilities;
1. Ensure that the offices and premises are in acceptable standard of cleanliness
2. Coordinate guest relation functions (visitor’s travel, inquires, accommodation) and signing of child protection forms
3. Facilitate repair/maintenance of estates at head office
4. Facilitate all service providers for administrative services(canteen, gardening, security, fumigation, sanitary ware)
5. Prepare, monitor departmental budget and timely submission of the required reports
6. Facilitate all internal/external mails/currier services are timely and properly handled
7. Facilitate reception/front desk functions
Other Competencies/Attributes:
• Perform other duties as required.
Qualifications: Education/Knowledge/Technical Skills and Experience
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
• Minimum Qualification required: Bachelor degree in Public
Administration, Business Administration, Human Resources or related
field.
• Experience: 2 years
• Preferred: Experience 4 years in estate management
Technical Skills & Abilities:
o Computer skills
o Experience in People management
o Knowledge of estate management and guest relations
o Good planning and organizational skills
o Ability to maintain effective working relationships with all levels of staff
Working Environment / Conditions:
• Work environment: Office-based with minimum travel to the field
• Travel: 5% Domestic travel is required.
On call: 20
How to apply:
Job Ref No: WVT/P&C/FY14/31
Job Title: ICT Manager
Reports to: Support Services Director
Location; Head Office
Purpose of the position:
To provide leadership and management of Information and Communication
Technology (ICT) and establish ICT as a Critical Success Factor in all
World Vision’s work. To build ICT capacity in the National Office that
will support the ministry and contribute to its effectiveness, quality
and accountability. To provide vision and leadership in recognizing and
exploiting the potential of evolving Information and Communication
Technologies to support World Vision Tanzania’s vision and strategy.
Observe mission and core values of World Vision and demonstrate a quality of spiritual life that is an example to others
Major Responsibilities;
1. ICT Strategic Leadership
• Develop and maintain a 3-year National Office ICT Strategy and
related policies and standards that are aligned with Partnership and
Regional ICT strategy, policies and standards and National Office
Strategy.
• Prepare, review and monitor the ICT Annual Budget and Operating Plan to ensure effective implementation of the ICT Strategy.
• Provide leadership and advise National Office Leadership Team on
ICT Developments and Policy Issues and their impact on the National
Office operations and strategy
• Provide leadership and management to the National ICT team. Work
closely with, manage and provide mentoring and development of the team.
2. ICT Management
• Maintain an aggregated view of all significant/major ICT projects
status and schedule for implementation and support across the National
Office.
• Work closely with Regional and Global ICT teams to ensure that the
National Office meets the minimum Partnership standards for
telecommunications, technology and applications.
• Manage the introduction, implementation and support of appropriate
information and communication technology in the National Office in line
with Partnership standards and policies and local legal requirements.
• Develop the capacity of the ICT team through training and coaching
methodologies to ensure that there is sufficient skill sets to provide
and support ICT services to the organization.
• Manage the introduction of structured end-user capacity building to
ensure optimal and efficient use of all the ICT systems/tools available
to the organization.
• Manage relationships with role players and stakeholders in the ICT
industry both internal and external to World Vision, for example
hardware and software vendors, service providers, industry regulators,
consultants, etc.
• Represent the NO in Partnership ICT and other Forums as required by the ND, Regional Engagement Manager.
• Provide regular and ad hoc management reports for performance
benchmarking and decision making and technical reports for operational
support.
• Identify opportunities for innovation and foster the development of
creative solutions that help the organization to better fulfill its
mission and vision.
3. ICT Operations
• Develop, deploy and maintain appropriate ICT Infrastructure and
Connectivity solutions for both head office and field offices for
secure, efficient and effective flow of information to facilitate
operations and decision making. This may include but not limited to
Servers, Local Area Networks (LAN), Wide Area Network (WAN) and Internet
Connectivity for integrated data, voice and video applications.
• Provide, deploy and maintain Personal Productivity Tools such as
desk top computers, laptops, Blackberries, Personal Digital Assistants
(PDAs), business mobile phones, etc; and software based productivity
tools such as email, Office Applications (Word, Excel, PowerPoint),
WebEx among others.
• Develop, deploy and maintain appropriate Business Applications that
support critical business processes to ensure accurate data gathering,
storage, retrieval, processing and reporting to facilitate operations
and decision making. This may include but not limited to acquisition and
implementation of commercial business applications such as Sun Systems
or custom built partnership applications such as STEP, PMIS, PCIS, and
Asset Inventory etc.
• Develop, deploy and maintain appropriate security systems that
ensure Network, Systems and Data Security from internal and external
security threats. This will include both physical and logical security
solutions such as biometric access control, network firewall systems,
Active Director Security, Antivirus, Anti-spam, Antispyware and personal
firewall solutions, etc.
• Develop, document, implement, test and review Business Continuity
Plan (Disaster Recovery Plan) in alignment with the National Office
Disaster.
• Mitigation and Management Plans for ensuring high systems
availability and business continuity. This includes but not limited to
running an automated data backup system, off-site storage of backup
data, redundant systems for mission critical applications, etc.
• Develop, deploy and maintain performance Monitoring and Reporting
systems that provide management and technical reports for decision
making and operational support
4. ICT Support
• Establish appropriate operational procedures, tools and resources
for effective and timely delivery of technical support to all users (at
the head office and field offices) that ensures high user productivity
and guarantees customer satisfaction.
• Work with the Regional and Global ICT Teams to Leverage global ICT
resources to access specialized network or applications support.
• Provide feedback to Regional and Global ICT teams on performance of
various applications and systems for ongoing field performance
improvement.
5. Other
• Special assignments as appropriate to the role.
• Attend, participate in, and lead devotional/chapel meetings as scheduled and convened.
• While this job description is intended to be an accurate reflection
of the duties involved in this position, World Vision Tanzania reserves
the right to add, remove or alter duties when business need dictates.
Knowledge, Skills and Abilities
REQUIRED:
• Good communication skills and articulate both verbally and in the written word.
• Good problem solving and analytical skills.
• Ability to relate technical issues to a largely non-technical audience (business/ministry).
• Ability to function in high security risk situations.
• Willing and able to travel within and outside the country for work
assignments and/or to attend national, regional and partnership-wide
meetings and events.
• Good people management skills and experience.
Qualifications; education/knowledge/technical skills and experience
• Bachelor’s Degree in Computer Science, Information Technology,
Electrical and Electronic Engineer or related field. Microsoft Certified
Systems Engineer. Cisco Certified Network Associate and/or Cisco
Certified Network Professional.
• Working knowledge of Lotus Notes Administration and Internet
systems. IBM Certified Professional. Lotus Notes/Domino Administration
will be an added advantage.
• 5 years of working experience 2 of which have been in the capacity of managing an ICT Department in a busy environment.
PREFERRED:
ITIL Certification will be an added advantage.
How to apply:
Interested candidates who meet the above criteria should submit their
applications letter (addressed to People and Culture Manager) together
with an updated CV and copies of relevant credentials, contacts and
three referees one of them being a church leader to wvt_jobs@wvi.org and
copy to Orestes_sotta@wvi.org before 21st March 2014
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